We collect information from you and about you. Here are some examples of the information we may collect, how we may use it, and how we may disclose it. Below this section Notice At Collection, you will find more detailed descriptions of how we may collect, use and disclose personal information.

Contact Information. This may include your name, mailing or billing address, email address or telephone or mobile telephone number.

• How We May Collect It: Directly from you or third parties.
• How We May Use It: To provide the relevant services; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• How We May Disclose It: Internally; on our Platform; with our service providers; with our business clients; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
• We Do Not Share or Sell This Information.

Account Information. This may also include your account information, such as an email and password. It may also include information about your current Cashback rewards, such as rewards status, expiration dates, earning cap status, and transaction history and related identifiers.

• How We May Collect It: Directly from you or passively.
• How We May Use It: To run and improve our business; to provide the relevant services; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• How We May Use It: To run and improve our business; to provide the relevant services; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• We Do Not Share or Sell This Information.

Financial information. This may include your financial account information, such as your credit or debit card number or checking or savings account number. This will also include your billing address.

• How We May Collect It: Directly from you or from our payment service providers.
• How We May Use It: To run and improve our business; to provide the services; to bill the membership fee; to determine your eligibility; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• How We May Disclose It: Internally; with our payment service providers; financial institutions; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
• We Do Not Share or Sell This Information.

Commercial information. This may include information that could identify you and relates to the online platforms, products and services in which you are interested or have considered. We may also collect personal information about your consuming history or tendencies.

• How We May Collect It: Directly from you or passively.
• How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• How We May Disclose It: Internally; with our service providers; with our business clients; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
• We Do Not Share or Sell This Information.

Internet or other similar network activity. This may include unique personal identifier, online identifier, IP address, device identifier, and information regarding interaction with an Internet website or advertisement. This may also include information about the browser you are using or what site you came from and what site you visit when you leave our site to shop with our participating retailers. It may also include information relating to your general location based on your IP address.

• How We May Collect It: Directly from you; passively or from third parties, including our business partners and participating retailers.
• How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• How We May Disclose It: Internally; with our service providers; with our business clients; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
• We Do Not Share or Sell This Information.

Audio data. For instance, if you call our customer service department, we, or our vendors, may record the call for quality assurance and training purposes.

• How We May Collect It: Directly from you, or through vendors that help us with customer service.
• How We May Use It: To run and improve our business; to provide customer service; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
• How We May Disclose It: Internally; with our service providers; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
• We Do Not Share or Sell This Information.

Our Personal Information Retention Criteria: The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose the criteria we use to determine how long we will retain each category of personal information we collect. Oftentimes, our records contain several of these categories of personal information combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long personal information is retained. These factors include what personal information is reasonably necessary to (i) provide our products and services or administer our relationship with an individual, or for other legitimate business purposes; (ii) protect our business, employees, organization and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.

We may collect your personal information in different ways. Below, you will find additional details and examples regarding how we may collect your personal information.

Directly From You. For example, when you:

• Register for an account.
• Purchase our products and services.
• Submit an inquiry or other information to us.
• Complete an online form.
• Contact our sales or support team.
• Interact with our social media pages.
• Complete a survey.
• Enter a contest, promotion, or sweepstake.
• Otherwise engage with us.

Passively. For example, when you visit and navigate our Platform on any device. We may also collect information about users over time and across different websites and devices when you use the Platform. We may use tools such as analytics and cookies, including cookies run by third parties, to collect this information.

From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:

• Our business partners and vendors, including analytics vendors.
• Credit card issuers and/or schemes that help us keep our members' credit card information up to date, including the Visa Account Updater.
• Credit card issuers and/or schemes that help us keep our members' credit card information up to date, including the Visa Account Updater.
• Companies that provide information to supplement what we already know about you, including data aggregators.

Here are more details and examples regarding how we may use your personal information:

• To Run and Improve Our Business. We may use your information to make our Platform and our products and services better. This may also include using your information for business administration purposes, such as for accounting, record keeping, legal, account management, backup and other administrative purposes. This may also include using your personal information to provide our Cashback program and other benefits associated with the Platform.
• To Communicate With You. This may include responding to your feedback or providing customer support. It may also include responding to your inquiries and questions. We may communicate with you about your account or our relationship. We may also contact you about this Policy or our Platform terms and conditions.
• To Understand Your Interests. This may include understanding what products and services may be of interest to you. This may also include customizing your experience with us, including providing tailored promotions and marketing offers.
• To Determine Your Eligibility. This may include evaluating your eligibility for our products and services or a contest, sweepstake, or promotion.
• For Marketing Purposes. We may provide you with information about our company and our business initiatives. This includes using your information to personalize your experience on our Platform and with our products. For more information about your choices related to these communications, see the Choices section below.
• To Combine Information. For example, we may combine information that we collect offline with information we collect through our Platform. We may also combine information we collect about you from the different devices you use to access our Platform. We may also link personal information we collect through contest, promotion, sweepstakes and survey responses with other personal information that we collect and for the purposes we describe in the other sections of this Policy.
• For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.
• As Otherwise Permitted By Law or As We May Notify You.
• As Requested or Directed By You.

Here are more details and examples regarding how we may disclose your personal information:

• Internally. We may disclose your information to our parent, subsidiary, and affiliate entities.
• On Our Platform. For example, we may disclose your information on our Platform.
• With Our Service Providers. We may disclose your information with third parties who perform services on our behalf. For example, this may include companies that send emails on our behalf or help us run our Platform.
• With Our Business Partners. For example, we may disclose personal information with companies that help us learn more about our customers.  
• With Any Successors to All or Part of Our Business. For example, if we merge with, are acquired by, or sell part of our business to another entity. This may include an asset sale, corporate reorganization or other change of control.
• To Comply With the Law or To Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might disclose information when we are investigating a potential fraud or as required to administer a context, promotion, or sweepstake.
• For Other Reasons We May Describe to You.
• As Requested or Directed By You.

If you are a resident of California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.

Please note that we do not knowingly sell or share the personal information of consumers under 16 years.

• Notice. This means that you can request that we disclose what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about the consumer.
• Deletion. This means that you can request that we delete personal information about you which we have collected from you.
• Correction. This means that you can request that we correct inaccurate personal information that we maintain about you.
• Opt-Out of Sale of Personal Information. If you would like to opt out of allowing us to “sell” your personal information, please follow the instructions below. As of the date of this policy, we do not, and for the past 12-months have not, “sold” personal information.
• Opt-Out of Sharing of Personal Information. You may have the right to opt out of sharing of personal information with third parties for cross-contextual marketing purposes. As of the date of this policy, we do not, and for the past 12-months have not, shared personal information for cross contextual marketing purposes.
• Limit the Use or Disclosure of Sensitive Personal Information. Some laws classify certain personal information as sensitive personal information. If you are a California resident, you may have the right to request that we limit the use or disclosure of this sensitive personal information. In certain states, if you gave us consent to process this sensitive personal information, you may have the right to revoke this consent. If you submit a request, please note that this does not impact how we use or disclose your sensitive personal information prior to processing your request. We do not collect or process sensitive personal information as that term is defined under applicable law.
• Right to Non-Discrimination. This means that we are prohibited from discriminating against you if you exercise your rights under applicable law.

If you wish to exercise your rights under this section, you can contact us at 1-800-722-4545 or submit a request here. If we deny your rights request and you would like to appeal, you may submit an appeal here.

If making your request by phone. Our customer service representative will ask you to validate your identity and for you to provide a valid email address, if not otherwise available in our records, to be able to contact you regarding this matter. The representative will then forward the information to the proper department, which will act within the timeframe permitted by law. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.

Additional Information for California Residents. If you reside in California, you also have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at privacy@tenerity.com. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

The purpose of this notice is to explain the material terms of any financial incentive that we may offer related to the processing of your personal information. We currently offer a Cashback rewards program called the Jupiter Membership Service (the “Benefits Program”). The Benefits Program may involve the collection of each of the categories of personal information described above in our Notice at Collection.

Generally, we strive to collect only the personal information that is necessary for us to operate the Benefits Program and provide you with Cashback rewards. In exchange for this personal information, and a monthly subscription fee, we provide Benefits Program members with discounts, Cashback, rewards, and promotional offers from various retailers. You may withdraw from the Benefits Program at any time by cancelling your subscription as set forth in Terms of Services. You may also exercise the privacy rights listed above at any time. However, note that your exercise of certain rights (e.g., if you request that we delete your personal information) may impact our ability to continue providing you with the full benefits of the Benefits Program.

For more information on the Benefits Program, please review our program Terms of Service.

The Platform where this Policy is located is meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 18 and strive to comply with the provisions of COPPA (The Children's Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 18 has provided us with information, please contact us at privacy@tenerity.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children's privacy online here.

You have certain choices about how we collect, use and disclose your information in connection with our use of cookies and our provision of electronic communications. If you would like to modify your online tracking preferences on the Platform, please make your selections in the cookie consent management tool that is present on the Platform.

Cookies & Other Tracking Technologies:

Certain choices you make around cookies and other tracking technologies are browser and device specific:

• Cookies: You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depends on the type of cookie and the browser that you are using. For more information on how to control browser cookies, click here. If information about your browser is not available through this page, please search your browser for instructions about how to opt-out of cookie collection.
  
  
• Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt-out of Google Analytics from Google here.
  
  
• Email Tools: You can also change your email settings with your email provider to block technologies which analyze and help us understand how you interact with emails.
  
  
• Note that deleting or blocking cookies may impact your experience on our website, as some features may not be available.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to “do not track” signals.  If you block cookies, certain features on our sites may not work.  If you block or reject cookies, not all of the tracking described here will stop.

Marketing Communications: You can opt out of receiving our marketing communications, which we may send by email or text message. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A username and a password may be needed to access certain areas of our Platform. It is your responsibility to protect your username and password.

Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for these third-party sites or their privacy practices. We suggest that you read the privacy policies of those sites carefully.

If you have any questions, comments or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at privacy@tenerity.com. You may also write to us at the following address:

Tenerity
Data Privacy Office
13155 Noel Road, Suite 1750, Dallas, Texas 75240.
Re: Jupiter Privacy Policy

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.